Policy
Harm Minimisation and Underage Policy
The Trustees of this Society have a policy with regard to Harm Minimisation and Underage persons pursuant to the Gambling Act 2003.
Definition of Problem Gambling
Problem gambling can be considered to be gambling to excess, either frequently or occasionally, so that it becomes a problem particularly with finances and personal relations. The range of problems are from minor ones, involving family arguments over gambling expenditure, to a compulsive addiction resulting in major finance or interpersonal difficulties with potential to lead to dishonesty and loss of status in the community.
Underage Gambling
In accordance with the Gambling Act 2003, the Venue Operator, its Venue Manager and its Key Persons will ensure that persons under the age of 18 are not permitted to use the gambling machines at the venue or be within the gambling area.
A copy of this policy will be supplied upon request.
Complaints
If you feel the need to comment or complain about any one of our venues or staff, please contact:
The Manager
Bendigo Valley Foundation
P O Box 5480
Dunedin 9054
03 477 2261
0274 379 018
If you have no satisfaction then redirect your complaint to:
The Secretary
Department Internal Affairs
P O Box 10-095
Wellington
0800 257 887
Grant Procedures
Please note that no staff of any venue have any input into grants approved or declined by the trust.
Any queries must be addressed to:
The Manager
Bendigo Valley Foundation
P O Box 5480
Dunedin 9058
03 477 2261
0274 379 018
The Society and Venue Operators accept our responsibilities in the area of problem Gambling.
BUT YOU ARE THE BEST JUDGE
STOP! THINK! and if necessary - SEEK HELP
Gambling Helpline |
0800 654 655 |
Maori Gambling* |
0800 654 656 |
Pacific People Gambling* |
0800 654 657 |
Youth Gambling* |
0800 654 659 |
Gambling Debt Problems* |
0800 654 658 |
* These specialist lines currently have restricted hours
Main Gambling Helpline
Mon-Fri 8.00am to 10pm
Sat-Sun 9.00am to 10pm